Terms of Service + Refund Policy
Return & Refund Policy
Thanks so much for joining our community.
Please read this policy carefully. This is the Return and Refund Policy of Coaching Businesses For Success, LLC.
Digital products
There are no refunds issued for digital products.
We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or accessing any of our products.
Coaching & Consulting
There are absolutely no refunds on Membership, Coaching and Consulting because once we spend our time with you, we can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.
If you are not completely satisfied with your investment and are on a monthly subscription plan, you may request we stop collecting on future payments. (It is rare, but it does happen that a coach and client may be ill-matched and it is best for both parties to go their separate ways.)
Upon providing deposit or full program payment you are authorizing Coaching Businesses For Success to process your payment. Upon approval of your application, you are responsible for full payment of fees for the program or level of membership selected. No refunds will be issued if you are accepted into the program and all installments must be paid on a timely basis.
Finally, a great deal of energy, time, thought and heart goes into preparing for and being present on our calls together. If you’re late for your appointment or no show without a 48 hour notice, you lose that time. If you don’t show, you’ll still be charged in full. In turn, we promise to honor our appointments and be on time as well.
Individual Coaching
Individual coaching is offered to individuals who purchase the monthly or annual group membership levels and to individuals who purchase individual coaching directly. For those who purchase the monthly or annual group membership Coaching Businesses for Success has included two (2) 30 minute individual coaches sessions each month to be used in that month. These coaching sessions expire at the end of the month and do not roll over. Our sincerest desire is that you use these sessions for yourself, your staff, partners, or contractors. We offer a wide variety of categories to use these in: marketing, bookkeeping, financial strategy, business strategy, mindset, and so much more. Any appointments not canceled or rescheduled within 48 hours of the anticipated time will be forefeited. Our coaches have the schedule time slot reserved for you and in the event that you are late for your appointment the appointment will still end at the anticipated time with no refunds, rescheduling or make ups.
Lapsed Services
We understand life happens and circumstances may result in lapse of payment. Coaching Businesses for Success requires a reactivation fee of $99 if not resolved within our 7-day grace period. We believe the effectiveness of this program diminishes when individuals start and stop their membership. However, if you pay for coaching services and fail to access the associated benefits, including webinars, and individual coaching within two (2) month of your initial payment, you forfeit any payments received and no refunds will be issued. Attempts will be made to provide you with a comparable service through a digital product or online program within one (1) year of your initial payment; however, 1:1 coaching services are not guaranteed as coaching program offerings and pricing may have changed since your initial payment. After one (1) year from your initial payment, you will be required to contract for new and existing coaching services.
A Note on Payment Plans
If you invest with us using a multi-pay or payment plan and you decide to stay in the program, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not get your information up-to-date during that grace period, program access will be suspended. A $199 reactivation fee will be incurred for each lapse. If you aren’t able to bring your account into good standing within 7 days after that, then we will reluctantly be turning your details over to our friendly collections agency.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]